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Partner support

Support commitments

CourtSpark monitors participating systems and provides a single support path for club staff. Specific response times, restoration targets, service levels, credits, and remedies apply only when they appear in the club’s signed agreement.

Report an issue

Open and track a support request from the Facility Support Portal. Include the club, court or screen, time observed, and any photos.

Open Facility Support

Urgent help

For an urgent live-site issue, call 724-330-0073 or email support@courtsparkai.com. Third-party and venue dependencies may affect restoration timing.

Call support
Agreement controls. This page does not create an uptime guarantee, service credit, or separate service-level agreement. Venue requirements and each party’s obligations are governed by the signed network agreement and its schedules.